Shipping Policy – 1erParis LLC

Company Information:

1erParis LLC
1209 Mountain Road Pl NE STE
Albuquerque, NM 87110, USA
Phone: +1 (251) 384-3732
Email: support@1erparis.com

Shipping & Handling

We ship exclusively to France, using the fastest delivery methods available.

Order Tracking

1. Copy one of the following:
   • Tracking number
   • Order number
   • Email address
2. Open the tracking page.
3. Paste one of the details into the designated field and click “Track”.
4. You will then be able to see the status of your order.

Processing time: 5–7 business days.
Note: During holidays or limited-edition releases, processing times may vary. We appreciate your patience.

Estimated Delivery Time (Business Days)

Country	Free Shipping	Insured Shipping ($3.99)
France	5–7 days	5–7 days

Important Notes

We are not responsible for delays caused by:

• Customs clearance
• Natural events
• EMS or DHL transfers to the local carrier in your country
• Strikes or air/ground transport delays
• Additional charges, customs duties, or return shipping fees

Shipping & Handling Fees

• Free Shipping: $0.00
• Insured Shipping: $3.99

Returns & Refunds for Damaged Items

To request a return/refund for a damaged order, you will need to provide:

• Photos of the damaged item
• Photos of the damaged packaging

The damaged item must be returned for inspection to the return address provided by our customer support team.