Return Policy – 1erParis LLC

Company Information:
1erParis LLC
1209 Mountain Road Pl NE STE
Albuquerque, NM 87110, USA
Phone: +1 (251) 384-3732
Email: support@1erparis.com

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at support@1erparis.com.

If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent back without prior return authorization will not be accepted.

You can always contact us at support@1erparis.com for any return-related questions.

Damaged or Defective Items

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong product, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom products (such as special orders or personalized items)

• Personal care goods (such as beauty products)

• Hazardous materials, flammable liquids, or gases

Unfortunately, we cannot accept returns on sale items or gift cards.

If you have questions or concerns about a specific item, please contact us.

Exchanges

The fastest way to ensure you get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

14-Day Right of Withdrawal (EU Customers – France & EU)

Notwithstanding the above, if the merchandise is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

As noted above, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund was approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days.

Please note: It may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at support@1erparis.com.